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  • Release Notes
  • Reference Management
    • Mendeley Reference Manager
    • Mendeley Cite
    • Desktop
    • Citation Plugin
    • Mobile
  • Mendeley.com
    • Mendeley.com
    • Mendeley API
    • Web Importer
    • Mendeley Institutional Edition
  • Careers
    • Employer/Recruiter Questions
    • Job-Seeker Questions
    • Other
  • Data

  • New and updated FAQs

News

  • New: Mendeley Reference Manager is experiencing intermittent sync issues
  • Mendeley Desktop does not support macOS 11 Big Sur
  • Why are private groups not working?
  • New and updated FAQs

Top 10 FAQs

  1. What has happened to my invite-only Mendeley groups?
  2. Mendeley Reference Manager: Known issues when working offline
  3. Accessing your Mendeley library after the mobile app is no longer available
  4. Mendeley is refocusing on what's important to our users: what does it mean for you?
  5. What is Mendeley Reference Manager?
  6. Is Mendeley Web Importer available for Safari?
  7. Mendeley Release Notes
  8. What can I do if I’m having trouble signing in to Mendeley Web Importer?
  9. How do I fully uninstall the Word Plugin?
  10. How do I check for and merge duplicates in Mendeley Desktop?
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